- Chief Operating Officer
- Reporting to the Chief Executive Officer (CEO)
- Location: Greater Washington D.C. Metro Area (HQ)
BSG has commenced an executive search for a Chief Operating Officer (COO) for our client, a pioneer in the technology and IP communications industries, headquartered in the Greater DC Metro Area that serves clients around the world. Reporting to the Chief Executive Officer (CEO), the Chief Operating Officer (COO) will be responsible for analyzing, evaluating, building, and deploying people, processes, and technology that serve as the springboard for sustainable company growth.
Opportunity Overview
Chief OPERATING Officer
THE COMPANY
Our client stands at the forefront of innovation in the communications and technology sectors, developing cutting-edge solutions.
THE POSITION
The Chief Operating Officer, reporting to the CEO, will be responsible for analyzing, evaluating, building, and deploying people, processes, and technology that serve as the springboard for sustainable company growth.
Specific Responsibilities
- Partner with CEO and senior leadership team to evaluate current structure and strategies of the organization to ensure continued growth and success.
- Develop appropriate KPI’s to measure and predict performance of top line growth and efficiency by creating clarity of roles and full accountability that are sufficiently predictive to enable near real-time intervention into problem areas, such as but not limited to, inventory management.
- Create and implement a plan to reduce redundancies across the organization.
- Partner with senior leadership on new systems integrations.
- Assess organizational structure and recommend changes for optimization and efficiency.
- Continually drive innovation within operations.
- Champion the recruiting, selecting, orientating, training, coaching, and disciplining of the operations team as needed.
- Champion the development, implementation, and continuous improvement of organizational management protocols, practices, and tools.
Qualifications
Skills and Experience:
- High levels of intelligence, analytical strength, and conceptual ability.
- The ability, and willingness, to set and communicate high standards for professional staff and to hold people accountable for their performance; at the same time, sensitivity to, and insight into individuals’ capabilities and development needs, and the combination of firmness and likability that all good leaders possess.
- Decisiveness, when necessary, coupled with a willingness to seek input and build consensus as much as possible.
- Excellent writing and speaking skills; this individual must communicate complex ideas and information clearly and concisely.
- Outstanding planning and organization skills.
- Good strategic instincts and long-term vision; the ability to address both big-picture issues and detailed, day-to-day management concerns.
- A sense of ownership, not just of his or her work, or that of their department, but a sense of ownership for the company as a whole.
- Demonstrated success as a people leader, including the ability to set and gain buy-in for strategic direction and vision, attract, hire, retain, and develop high-performing teams, and establish an engaging culture of accountability, quality, and customer focus.
- Demonstrate professional behavior and actions consistent with company values.
- Ability to work collaboratively with colleagues and staff to create a results-driven, team-oriented environment, experience in employee relations and development.
- Must be a self-motivated, dynamic, creative team player.
- Must possess a strong sense of urgency for goal achievement.
- Strong understanding of customer and market dynamics.
- Understanding of network, systems, cloud, and/or colocation services/solutions preferred.
- A decisive individual who possesses a “big picture” perspective.
Education/Experience
- Bachelor’s degree, MBA a plus.
- 10+ years of experience in telco, technology, or a related industry.
- 5+ years senior level leadership experience.
LOCATION
- Greater DC Metro Area
Ideal Candidate Profile
A summary of key competencies required to be successful include the following:
- Functional Experience
- Past revenue responsibility of $250M+.
- Global customer responsibility.
- Successful history meeting and exceeding KPI’s and key revenue metrics for organizations.
- Passion for and prior history of creating high-performing teams.
- Industry Experience
- Telecom communications/Mobile wireless networks (5G, LTE etc.).
- Corporate Stage
- Optimizer leader.
- Public and/or private company experience with at least 500+ employees.
- $300m+ company revenue experience.
- Management and Leadership Experience
- Experience reporting to President/CEO in the past.
- Experience leading teams in all aspects of operations, such as supply chain and logistics, manufacturing, and global solutions and services.
- Experience leading IT teams a plus.
- Experience in managing teams of 150+.
Compensation
Compensation is competitive with the position’s requirements. In a performance-based environment, this will include base salary, bonus/commission structure based on individual and corporate qualitative and quantitative strategic KPIs, and performance stock option plan.
Team and Locations
Our client's staff currently numbers approximately 750+ employees worldwide. This role will report to the President and will oversee a team of 150+ consisting of, but not limited to global solutions and services, manufacturing and engineering, global facilities, quality, and IT teams.
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