BSG From the Boardroom

• Chief Executive Officer
• Reporting to the Board of Directors
• Private Equity

BSG has commenced an executive search for a Chief Executive Officer (CEO) for our client, a rapidly expanding, private equity-backed provider of comprehensive order fulfillment and logistics solutions. This organization excels in supporting both business and consumer delivery channels, offering end-to-end services that drive efficiency and customer satisfaction. Reporting to the Board of Directors, this role requires a hands-on leader with deep experience in third-party logistics (3PL), supply chain management, and fulfillment operations. The CEO must drive cultural transformation, operational discipline, and organizational growth, ensuring our client remains competitive in the fast-evolving fulfillment and eCommerce landscape.

Opportunity Overview

Chief EXECUTIVE Officer

THE COMPANY

This company is a fast-growing provider of end-to-end order fulfillment and logistics solutions, supporting both business and consumer delivery channels. With a focus on warehousing, inventory control, omnichannel shipping, returns processing, and specialized packaging services, they serve clients across a wide range of industries—including consumer goods, fashion, and personal care. Operating from multiple locations across the U.S., the company combines operational scale with a strong commitment to social responsibility, offering a mission-driven workplace and opportunities for growth as it continues to expand nationwide.

THE POSITION

The Chief Executive Officer (CEO) will provide strategic leadership and operational execution to scale the company effectively. Reporting to the Board of Directors, this role requires a hands-on leader with deep experience in third-party logistics (3PL), supply chain management, and fulfillment operations. The CEO must drive cultural transformation, operational discipline, and organizational growth, ensuring our client remains competitive in the fast-evolving fulfillment and eCommerce landscape.

A successful candidate will have a proven track record of leading mid-sized logistics, fulfillment, or supply chain businesses, particularly those under private equity ownership. The CEO must unify a fragmented team, enhance cross-department collaboration, and prepare the company for a potential future exit.

Responsibilities

Leadership & Strategy

• Develop and execute the company’s strategic vision to drive revenue growth and operational efficiency.
• Foster a culture of accountability, performance, and operational excellence.
• Strengthen relationships with key stakeholders, including clients, investors, and supply chain partners.
• Lead organizational change and team alignment to support long-term company goals.

Operations & Fulfillment Management

• Optimize warehouse operations, inventory management, and order fulfillment to increase efficiency and scalability.
• Implement lean operational processes to improve margins and reduce inefficiencies.
• Oversee technology adoption to enhance fulfillment speed, accuracy, and customer satisfaction.
• Drive continuous improvement in logistics, transportation, and value-added services.

Commercial & Market Expansion

• Develop a sales and business development strategy to drive new customer acquisition.
• Expand the company’s reach within key industries, including cosmetics, apparel, and consumer products.
• Build strategic partnerships with eCommerce platforms and retail supply chains.
• Strengthen the company’s brand positioning as a premium, tech-enabled fulfillment provider. 

Financial & Business Performance

• Oversee financial planning, budgeting, and resource allocation.
• Optimize cost structures while maintaining high-quality service and customer retention.
• Track KPIs, EBITDA, and revenue growth to ensure profitability.
• Prepare the business for a future private equity exit or M&A opportunity.

Qualifications

• Experience working for a private equity backed business.
• A Bachelor's degree in Industrial Engineering, Supply Chain Management, Business Administration, or a related field is preferred. A Master's degree is a plus.
• Minimum of 10 years of experience in the logistics and operations field, with at least 5 years in a senior managerial position.
• Strong leadership, team-building, and interpersonal skills to manage and motivate teams effectively.
• Excellent financial and budget management capabilities to optimize profitability.
• Ability to build and maintain strong client relationships, ensuring services meet and exceed expectations.
• Experience in strategic planning, business development, and market analysis to identify new opportunities and adapt to market trends.
• Proven experience in warehousing, e-commerce, fulfillment centers, and 3PL services.
• Excellent verbal and written communication skills to effectively interact with stakeholders, including clients, employees, and investors.

IDEAL CANDIDATE PROFILE

A summary of key competencies required to be successful include the following:

• Functional Experience
  • Proven leadership experience in 3PL, eCommerce fulfillment, or logistics operations.
  • Deep expertise in warehouse management, order fulfillment, and supply chain optimization.
  • Experience scaling mid-market private equity-backed businesses ($75M-$250M revenue range).
  • Strong financial acumen, including P&L management and EBITDA growth.
  • Hands-on, process-driven leader with the ability to unify teams and improve accountability.
• Industry Experience
  • Background in third-party logistics (3PL), supply chain management, or fulfillment services.
  • Experience working with digitally native brands, eCommerce, and omnichannel retail.
  • Familiarity with WMS (Warehouse Management Systems), EDI integrations, and automation.
  • Strong understanding of reverse logistics, kitting, and last-mile delivery processes.
• Corporate Stage
  • Experience in private equity-backed or founder-led companies transitioning to their next phase of growth.
  • $75M-250M in revenues.
  • 300+ employees.

• • Ability to scale multi-location fulfillment operations across different geographies.
• Management and Leadership Experience
  • Track record as a CEO, President, COO, or General Manager with full P&L responsibility.
  • Proven ability to rebuild company culture, enforce accountability, and improve performance.
  • Experience leading organizations through M&A, tuck-in acquisitions, or liquidity events.
  • Strong executive presence with the ability to communicate effectively with investors, employees, and customers.

Compensation

Compensation is competitive with the position’s requirements. In a performance-based environment, this will include base salary, annual bonus and equity participation.

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