Do many of us see opportunity in crisis? American Airlines CEO Doug Parker did when he joined America West as CEO just 10 days before the September 11, 2001 attacks. In spite of initial roadblocks, Parker successfully lobbied for an emergency bailout loan for the embattled carrier. He also heralded a new era of airline consolidation. He headed up initiatives leading to the merger of U.S. Airways and American Airlines—now the world’s largest airline, valued at $42.7 billion. How? Parker shares strategies—not least of which is old-fashioned hard work. READ MORE »