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BSG From the Boardroom

A curated selection of executive opportunities, industry highlights, and unique insights in executive search.

    [Closed Search] VP of Engineering | Healthcare IT Client

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    BSG Team Ventures has commenced an executive search for Vice President of Engineering for our client.  The Vice President of Engineering will partner with the executive team in a hands-on, active role.  Key to the position’s responsibilities include engineering team management, software development methodology evolution and adherence, as well as deep partnering with the product management team to develop world-class products to specifications, on time, and within budget.

    Opportunity Overview

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    VP Engineering

    About Our Client

    Connecting Payers, Providers & Members via Cloud Portal Technology

    Our client is the healthcare industry’s leading digital engagement platform for connecting healthcare payers, members, providers, employers and brokers.

    Our client provides the healthcare industry’s leading digital engagement platform connecting our payer customers to their consumer, provider, employer and broker constituents. As an innovator in cloud-based technology, Our client supports over 180 payers representing 24 million members and 700,000 providers. Our engagement expertise enables us to guide customers to achieve their business objectives by driving online portal and mobile app utilization and producing measurable ROI. The platform can integrate with over 150 third party applications, customized into a seamless user experience across the consumer engagement ecosystem including shop and enroll, managing benefits, cost transparency, payment processing, wellness, health education and other specialty content. Our client is a proven and trusted partner, led by healthcare and technology experts passionate about delivering engagement .

    Our client is headquartered in Indianapolis, IN, with business offices across the United States.

    Our client has a highly diversified client base across payer markets, and boasts a customer roster of over 1870 health payers and access to over 700,000 providers, including new risk bearing providers, ACOs, consumer-oriented plans, and growing government sponsored programs in Medicare Advantage and Managed Medicaid.
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    Our Client's Market & Opportunity

    Our client is at the center of market tailwinds requiring new solutions. There is a convergence of 4 market forces, at which Our client sits in a position to be the nexus:

    Healthcare Consumerism: With an increasing cost burden being pushed to the individual consumer of healthcare, each individual or family is quickly coming to terms with the fact that healthcare payer-provider education is critical as the share of consumer wallet increases.
    Disparate Technology Ecosystem: The US. Healthcare system has grown with a siloed approach, no two parts of the healthcare ecosystem able to talk or communicate to the other, making for a vast array of islands of service. Our client’s solutions and technology are the bridges between those islands, connecting, organizing and managing their increasing interdependence.
    Shift to Value: The shift to value is increasing requirements for collaboration between payers and providers. Most health plans are woefully ill prepared to meet expectations for a consumer experience on par with other industries.
    Increased Regulatory Demands: With rising healthcare costs, both federal and state governments have become increasingly involved in driving toward solutions, from state-based systems to the passage of the Federal ObamaCare healthcare framework.

    Because of the above, the healthcare market is investing in technology to enable consumers’ decisions and meet expectations for a positive consumer experience.


    Quality & Star Ratings

    o Patient satisfaction and closing gaps in care are key drivers of payer revenue
    o Plans want to share more information with providers to allow them to close care gaps and remove patient frustrations

    Value-based Reimbursements

    o Payers are providing incentives to providers to capture additional patient data at the point of care
    o Various alternative reimbursement and incentive programs require information sharing between payers and providers

    Provider satisfaction

    o Relationships with providers is tantamount to building and maintaining high quality provider networks
    o Providers want to maximize their earning potential and have clarity on payments

    Our client’s cloud-based digital engagement and data aggregation platform allows healthcare payers to interact with and engage members and providers through a streamlined user experience.

    Because of these healthcare market forces and corresponding solutions Our client
    has brought to the market, Our client has experienced rapid growth and an expanding market opportunity.

     

    The Product & The Technology
    Our client deploys solutions through a cloud-based, single-instance, multi-tenant software architecture, enabling seamless connectivity and engagement.

    The technology enables a multi-modal engagement platform with 40+ branded mobile applications and deep client authoring & configurations, with an ability to support 100+ languages.

    The Position
    Our client is looking for a VP Engineering who will partner with the executive team in a hands-on, active role. Key to the position’s responsibilities include engineering team management, software development methodology evolution and adherence, as well as deep partnering with the product management team to develop world-class products to specifications, on time, and within budget.

    Success in this role will lean on 3 pillars of skills and experience:

    • Has been prior software development leader of teams of 25+
    • Has had strong career delivering B2B SaaS software solutions
    • Has worked in fast-growth, privately held and/or investor-backed culture

    Ideal Candidate Profile

    A summary of key competencies required to be successful in this role include the following:

    FUNCTIONAL Prior Success In
    • Software development team leadership of 25+

    o Architecture
    o Coding
    o QA/QC (automated unit testing)
    o PMO

    • Cloud/SaaS-based Application development experience, .NET, SQL
    • Continuous-release (Jira Agile) software development methodology with velocity metrics
    • Experience with big data software platforms like Cassandra, Hadoop, and Hive
    • Driving software development excellence (execution success against product delivery milestones) and best practices
    • Building scalable, extensible Internet-delivered software for high-volume transactions
    • Strong SDLC track record
    • SaaS level 2+ or greater, true single-instance multi-tenant architecture with rich configurability
    • Data-intensive software frameworks (ETL, structured data collection & cleansing, mart-building, analytics model building, etc.)
    • UX/UI design leadership
    • Feature/functionality trade-offs analysis
    • Education: BS in CS, EE, Math, Physics

    MANAGEMENT & LEADERSHIP Experience
    • Building scalable management processes without suffocating innovation/speed
    • Success as individual contributor and as player/coach
    • Remote/virtual team management
    • Track record hiring A players for A team & "pied piper" for software talent
    • Strong track record of cross functional communication and persuasion vs dictation

    INDUSTRY Experience
    • SaaS software

    o B2B SaaS software development, multi-tenant, high configurability
    o Software portals development (e.g. Salesforce Community Cloud)
    o Healthcare software
    o Other Internet, data-intensive related providers
       - Internet-driven business intelligence software (e.g. Endeca, Attivio, etc.)
    o Other regulatory intensive industries (energy, telecom, etc.)

    STAGE OF COMPANY Experience
    • Experience working with founders and board directors in investor-backed, closely held companies
    • Growth phase of company development and rapid employee expansion, from 100-500+

    GENERAL:
    Finally, this individual should have as many as possible of the traits required to succeed in this leadership position:

    • High levels of intelligence, analytical strength and conceptual ability.
    • The ability, and willingness, to set and communicate demanding standards for professional staff and to hold people accountable for their performance; at the same time, sensitivity to, and insight into individuals’ capabilities and development needs, and the combination of firmness and likability that all good leaders possess.
    • Decisiveness, when necessary, coupled with a willingness to seek input and build consensus as much as possible.
    • Unquestioned honesty and integrity; also, loyalty to colleagues and to the organization, and the ability to inspire loyalty. This person should have the ability to identify and focus on the Company’s best interests, rather than the agenda of any individual or group within the firm.
    • A very high level of energy and commitment, combined with enthusiasm and a positive attitude.
    • Excellent writing and speaking skills; this individual must be able to communicate complex ideas and information clearly and concisely.
    • Outstanding planning and organization skills.
    • Good strategic instincts and long-term vision; the ability to address both big-picture issues and detailed, day-to-day management concerns.
    • In general, the business and personal skills, and the absolute commitment required to make a major contribution to The Company during the coming years.
    • Attention to detail required to deliver consistently accurate data, information and reporting on time and on budget.
    • A sense of ownership, not just of his or her own work, or that of their department, but a sense of ownership for the company as a whole.
    • Work ethic required to do what it takes to get the job done, and invest the time required to deliver on key responsibilities in a timely fashion.

    Team
    The team currently numbers approximately 120. The software development and engineering team currently numbers more than 20, and is slated for 25% growth in 2017.

    Financial Backing
    Noted private equity investor JMI out of Baltimore, MD bought a controlling interest in our client in late 2016.

    Compensation
    Compensation is competitive with the position’s requirements. In a performance-based environment, this will include base salary, bonus structure based on corporate qualitative and quantitative strategic KPIs, and a stakeholder position in the company.

    To Submit Resume:

    Submit Resume for VP Engineering

    For more information:

    Email Clark Waterfall

    -by Clark Waterfall on Apr 13, 2017 1:01:53 AM

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