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BSG From the Boardroom

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    [Closed Search] Senior Vice President, Client Engagement | The Yacobian Group

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    The Yacobian Group - Blueday

    The Company

    The story of The Yacobian Group starts and ends with an unparalleled passion for retail. Twenty plus years from inception, The Yacobian Group holds the biggest unlock for the retail industry’s brick and mortar stores. With its intellectual property, patented methodology, enterprise wide software, and coaching curriculum, The Yacobian Group is the de facto (and only) leader who has engineered the people side of retail to help clients achieve Blueday TM results*. With direct access to Fortune 500 and top tier retail CEO’s, plus strategic partnerships in the works with premier retail consultants and technology partners, The Yacobian Group is poised to shape the future success of the retail industry.
    (*a Blueday is when a store blows away its daily sales plan and, by the way, is the name of our robust platform.)

    The Yacobian Group Blueday Platform

    The Yacobian Group enables leading retailers to improve their same store sales and corporate profits in dramatic and measurable ways. They have unparalleled expertise in what makes customers buy (or not buy), earned over 25 years while working with the world’s best known retailers to improve conversion and transaction size. Using ”big data” and predictive analytics, the improvement is scaled across retail enterprises through a simple, but powerful platform called Blueday. Blueday makes it easier and faster to align the organization and drive individual performance. For large retailers, this is the light at the end of the brick and mortar tunnel. The Yacobian Group is proud of its diverse portfolio of clients, including Staples, Advance Auto Parts, Destination XL Group, Lord & Taylor, Ann Taylor, among many others.

    The Opportunity

    Robust growth has created the need to recruit a Senior Vice President, Client Engagement to work with Fortune 500 retail leaders to successfully implement The Yacobian Group’s proven and proprietary Blueday methodology that systematically drives long-term higher profits, within a retail context.

    Working with retailers from the storefront to the boardroom, this position is the key point of contact responsible for ensuring client deliveries and meeting contractual agreements and is accountable for overall Blueday results. This client-facing role will serve as the “relationship executive” throughout the project, as well as serve as the “internal client” for the brand. Reporting to the Chief Executive Officer (CEO), the opportunity here is to successfully lead a compelling and impactful transformation for clients through the successful implementation of the Blueday methodology. This is very much a “builder” role position.

    Functional

    • Owns the relationship with the client throughout the entire project implementation and beyond. Mobilizes both client and the firm’s project teams, in order to maintain a viable partnership.
    • Responsible for managing clear and consistent communication with both the client and internal teams.
    • Ensures that all key project deliverables are met.
    • Resolves most issues that could impact a project’s success and would invoke senior executive involvement, when necessary.
    • Informs and educates client stakeholders, ranging from “C-suite executives” to store managers, in conjunction with company principals and service delivery partners, regarding Blueday concepts, philosophy, methodology and implementation plans.
    • Directs internal Program Managers in developing master program plans and implementation strategies.
    • Represents the company in client presentations and meetings in matters related to the implementation of the program.
    • Identifies and develops organic growth opportunities with clients.
    • Manages overall profitability of the project.

    The Candidate

    1. Experience

    • Expert understanding of retail operations in a large-scale chain environment, likely gained from either 10 years of either strategic consulting or retail management roles.
    • Successful implementation of technology or performance improvement solutions in the retail industry.
    • Strong business acumen and must be able to discern and demonstrate how key elements of the Blueday package will drive respective client business forward.
    • Bachelor’s Degree, preferably in Business Administration. MBA desirable.

    2. Key Attributes

    • Extraordinary organizational and communication skills, highly persuasive.
    • Perseverance, resilience and ability to Get Things Done (GTD) within a small company, highly entrepreneurial, fast-paced context.
    • Passion for retail, highly empathic to the needs of retail leaders.
    • Big picture orientation, balanced with a highly detailed and structured approach to project implementation.
    • Ability to engender trust and loyalty in relationships with clients and business partners at all levels of an organization.
    • Strategic thinker.
    • High energy, positive and self-motivated individual.
    • Business maturity and self-confidence, with proven leadership and customer relationship management skills.
    • Motivated by the desire to ensure quality delivery and maintain high professional and ethical standards.
    • Ability to work as a flexible and highly committed team-member in a small, but rapidly growing business.
    • Ability to collaborate and communicate effectively, both internally and with clients.
    • Unwavering commitment to professionalism and possesses sound judgment, initiative, creativity and is a team player.

    For more information...

    Please contact:
    Susan Hawkins, BSG Team Ventures
    Please also submit your resume here.

     Submit Resume  BSG Executive Recruiter

    -by Clark Waterfall on Jan 23, 2015 12:30:39 PM

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