The Company

The Company is an international recruitment software company with solutions for premier firms. A turn-of-the-millennium company, they were among the first to apply the software-as-a-service (SaaS) model to staffing and recruiting software, with significant innovations in open API access and social recruiting. Headquartered in the eastern United States, with offices across the globe, The Company’s recruitment CRM and social recruiting products serves hundreds of thousands of users in hundreds of countries.

Originally launched as an online marketplace, the founder and CEO discovered the system was parallel to that of online staffing agencies. After soliciting feedback from recruiters, the founder wrote the code to implement their desired functionality. Ever since, The Company has focused on delivering dynamic and secure recruiting solutions with an eye toward user-oriented design.

This passionate, entrepreneurial approach has enabled The Company to lead the staffing software industry for over a decade.

If this sounds like the opportunity for you, read below!

The Position

Detail of Responsibilities

The Company is seeking a seasoned and accomplished global product leadership executive with an unusual combination of skills. However, there is no question that the most critical skill is a proven ability to lead product definition and direction for a multi-product, market leading, cloud-based, enterprise application suite for enterprise-class, Global 2000 customers. The SVP Product will have a passion for and experience working with customers, sales, development and support team members to deliver world class products that fulfill existing feature/functionality needs, as well as anticipate those of the future. They will drive the full product development lifecycle in collaboration with technology, marketing, sales and UX teams.

• Lead the definition and direction of multiple product lines utilizing input from customers, sales, competitors, senior management, and market information
• Lead the development of product line roadmaps in support of product plans and new market/client input
• Collaborate with CEO, CTO, and CMO to develop product strategy, requirements, and product roadmap
• Lead and manage a core team of Product Managers in the definition, design, and development of key features for commercial product release
• Define and deliver on product launch plans in coordination with the Product Marketing team
• Interface with customers and sales to drive product direction, ensuring that product capabilities meet and exceed market needs, offering significant differentiation
• Lead the definition of release scope and work alongside Technology leadership to establish release dates
• Work with software development and UX teams during product design and development to ensure requirements are being met
• Lead cross-functional teams responsible for preparing all aspects of the company for successful product launches (e.g., documentation and training for sales, customer support, professional services, and operations)
• Work with Product Marketing to define product positioning, messaging, benefits, pricing, etc. and provide implementation support to deliver product information, demos and sales tools to the sales team and market

Key skills, experience, and segment background include the following:

FUNCTIONAL EXPERIENCE

• Product team leadership of > 8 (hiring, training, measuring, motivating)
• Track record of translating client needs into product business requirements and feature-functionality
• Partnering with application development leadership and teams to deliver new features/functionality according to requirements and design framework
• Global 2000 client relationship management working with B2B C-level customers
• Products roadmap ownership, prioritization and trade-offs management
• Working successfully with all key product roadmap stakeholders--customers, executive team, sales, development, marketing, etc.
• Prior product management leadership experience with rapid release cycle management (e.g. Agile, SCRUM, etc.)
• Success in leading teams tasked with user experience/engagement optimization (A/B user testing etc.)
• "nose" for compelling web design
• Market research (user focused) "voice of the consumer" re: features/functionality (generating engagement funnel)
• Strong business sense for how to develop & assess revenue generating features/functionality
• Deep understanding of product profitability
• Demonstrated success leading requirements documents creation and maintenance that capture and define prioritized product requirements in line with overall company strategy
• Proven passion for tracking competitor offerings, both current and yet-to-be released
• Leading definition of release scope & partnering with CTO on release dates
• Partnering with cross-functional teams responsible for product launches (documentation, training, customer support, professional services, and operations)
• Partnering with product marketing to help define product positioning, messaging, benefits, pricing etc.

INDUSTRY -- B2B corporate solutions [SaaS powered services]

• Applicant tracking software systems (PeopleSoft Staffing, eRecruit, WorkDay, etc.)
• ERP, non-staffing related (Oracle, SAP, NetSuite, PTC)
• SaaS CRM software (SalesForce, SugarCRM, MS Dynamics, SalesLogix, etc.)

CORPORATE STAGE

• Working with board of Directors comprised of Founder and investors
• Sales growth from $100—> $250M+
• Builder leader vs. optimizer leader
• Building processes and best practice without suffocating speed, innovation, and client satisfaction

MANAGEMENT & LEADERSHIP EXPERIENCE

• Driving creation and buy-in to KPIs, goals, metrics within own team and cross-functionally where appropriate/necessary
• Remote/multi-office team management US & outside of the US
• Track record of hiring/upgrading to A players for A team

MARKETS & CUSTOMERS (Global 2000)

• Staffing services companies
• Professional services companies (consulting firms, PR firms, law firms, etc.)
• Services firms (other)

GEOGRAPHIC Position Location

• MA-based, commutable to South Boston/Innovation District
• St. Louis-based
• London-based
• Northern CA-based
• Elsewhere in US

GENERAL
Finally, this individual should have as many as possible of the traits required to succeed in this leadership position:

• High levels of intelligence, analytical strength and conceptual ability.
• The ability, and willingness, to set and communicate demanding standards for professional staff and to hold people accountable for their performance; at the same time, sensitivity to, and insight into individuals’ capabilities and development needs.
• Decisiveness when necessary, coupled with a willingness to seek input and build consensus as much as possible.
• Unquestioned honesty and integrity; also, loyalty to colleagues and to the organization, and the ability to inspire loyalty. This person should have the ability to identify and focus on the Company’s best interests, rather than the agenda of any individual or group within the firm.
• A very high level of energy and commitment, combined with enthusiasm and a positive attitude.
• Excellent writing and speaking skills; this individual must be able to communicate complex ideas and information clearly and concisely.
• Outstanding planning and organization skills.
• Good strategic instincts and long-term vision; the ability to address both big-picture issues and detailed, day-to-day management concerns.
• In general, the business and personal skills, and the absolute commitment, required to make a major contribution to The Company during the coming years.

IDEAL CANDIDATE PROFILE

The Team

The Company's product management team currently consists of approximately 8, with plans for additional growth. The total Company team numbers approximately 350.

Originally venture backed by a number of investors including General Catalyst, The Company was recently bought by well-respected private equity firm Vista Equity Partners in 2013.

Compensation

Compensation is competitive with the position’s requirements. In a performance-based environment, this will include base salary, bonus structure based on corporate qualitative and quantitative business development targets, and a stakeholder position in the company.

For more information...

Please contact:
Clark Waterfall, BSG Team Ventures
Carolyn Muszynski, BSG Team Ventures
Diane Amador, BSG Team Ventures
Please also submit your resume here.