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CEO Survey, Fall 2011 | Questions

How & What Growth-stage CEOs Are Ending 2011 & Planning for 2012

Below is the hyperlink to take the Q4 CEO peers speed-survey, exclusively for growth-stage CEOs. This survey focuses on “How & What Growth-stage CEOs are Ending 2011 & Planning for 2012″

This shouldn’t take more than 5 minutes of a busy CEO’s time–

We here at BSG Team Ventures periodically take the temperature of the markets we serve. The survey is no more than 15 questions, most simple multiple-choice.

These surveys are created and compiled by BSG Team Ventures as a courtesy to our executive ecosystem with the belief that knowledge is power. Aggregated peer-provided knowledge is “actionable power.”

To compare how you’re feeling a year later with the survey results from Q4 2010, titled “CEOs Plan for 2011”, go to http://www.bostonsearchgroup.com/blog/q4-2010-ceo-survey-of-growth-stage-companies/

We make an effort to survey only those who fit the category (in this case, sitting CEOs or board member/founders of technology/science-driven growth-stage companies). [Note, if you don't fit the aforementioned description, please refrain from responding.]

Feel free to forward to the qualified CEOs in your sphere of influence. The more data generated, the more accurate the trend lines.

All responses are anonymous due to the web-based survey technology employed.

We will forward the survey results within the next two weeks to the email address on file. Please let us know if there is another email address you wish us to send the results to as well.

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VP Sales Americas Search for Leading Enterprise IT Security & Compliance Provider

The Company

Securing Business

The Company is one of the largest global providers of IT-security solutions and IT-Services with a focus on consulting, implementation and services.

The Company has offices in 8 countries – UK, Germany, USA, France, Switzerland, Austria, United Arab Emirates and Singapore with around 500 employees. The Company has more than 3,500 blue-chip customers and a range of government agencies.

Offerings include:

• Consulting in all aspects of IT-Security

• Continuous development of a holistic IT-Security Service Portfolio via our Managed Security Service Center and Call Center

• Close relationship with the key product vendors

• Holistic portfolio of IT-Security Solutions and Products

The Position

As a key member of the Americas executive team, the VP Sales will be the primary owner and driver of revenues for the Company, responsible for selling Managed and Professional Services (MAPS) solutions keying off of its core overlapping areas of service excellence:

o Data Protection

o Mobility

o Threats & Vulnerabilities

o Risk & Compliance (GRC)

o Cloud (securing the cloud)

The VP Sales will be part of the senior operating team for the Americas with principal responsibilities including:

• Exceed quarterly and annual revenue targets

• Develop & execute strategic sales and distribution plan: provide strategic and tactical thinking, as well as broad business insight. Take a leadership role in developing the sales strategy to support the growth of the business, while continuing to drive gross margins, quarterly bookings goals, and other KPIs

• Peer with the Professional Services team on client prospecting, engagement, and delivery

• Divisional revenue ownership

• Sales team-building

• Sales leadership and sales pipeline management

• Develop and managing detailed budgeting & forecasting

• Lead the management, maintenance & development of key partnerships in upstream indirect sales channels

• Foster teamwork and create a positive work environment for a geographically disparate sales force

• Lead and develop a dynamic and creative sales infrastructure that fits the needs of the business and the products the Company provides to its customers

• Drive internal discussion about strategies, ideas, new opportunities and the best methods for achieving success in a changing marketplace

• Consult with customers on their needs and provide feedback to other departments supporting sales efforts

• Forecast, track and report sales performance using internal tools and applications such as Salesforce.com

• Conduct internal pipeline meetings and reviews with the executive team

• Manage overall budget associated with sales plan

• Lead team in structuring strategic and integrated partnerships with key customers

• Personally assist in closing large deals and managing strategic accounts

• Travel as needed to ensure that sales and client needs are met and exceeded

Ideal Candidate Profile

The diagram below illustrates a comprehensive intersection of competencies critical in the VP Sales position:

Team

Reporting to the President of the Americas, the VP Sales currently manages and leads a sales team of 11.

Compensation

Compensation is competitive with the position’s requirements. In a performance-based environment, this will include base salary and incentive bonus structure based on both individual and company milestones.

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Mobile Industry’s Future Foretold by Mary Meeker (now of Kleiner Perkins)

Early in this decade, post-2000 recession, the mobile applications market had developed a reputational black eye– all sizzle, no steak.  The promise of revenues, followed by profits had not materialized, despite much venture capital investment in the mobile space.  The beginnings of GPS-enabled smart phones arrived, and slowly, the market started to deliver on it’s promise.  The confluence of GPS-enbabled location-based capabilities, the introduction of Apple’s iPhone that brought ease of use to the consumer masses, and the rise of Web 2.0 now leviathans like Facebook and Twittter finally brought the mobile market to a rolling boil in 2007 and 2008, just before the last U.S. economic recession.  What’s in store now that the economy seems to be thawing out, where is mobile headed next?

The challenge is getting the mobile landscape to stand still long enough to analyze it.  It changes. Often. And fast.  Domination of the mobile platform began with Palm early on, then to Blackberry, then Microsoft’s smart phone OS, only to be wrestled away by Apple’s iPhone, and most recently challenged by Google’s Android platform.  Word has it that at a recent developers’ conference, developers could join any of 3 breakout groups divided by OS development platform–  Apple, Android and Microsoft mobile OS.  The largest group assembled in the Android breakout room, second largest in the Apple room, and Microsoft’s audience was, well…. intimate.

So, in such a turbulent marketplace, what soothsayers to listen to for credible framing of the mobile future?  It turns out that it is none other than Mary Meeeker, newly minted venture capitalist at Kleiner Perkins.  For those who were around for the initial rise of the Internet in the late 1990’s, Mary Meeker rose in parallel to the popularity of the Internet as star industry research analyst for Morgan Stanley covering the Internet sector.  I have a fond memory of watching Ms. Meeker work the stage, the audience, and the room at an Industry Standard conferene out at the Dana Point Ritz Carlton before the bubble burst.  I should have known that a private fireworks display better than Boston’s annual 4th of July extravaganza that was put on especially for conference attendees was a jump-the-shark moment for the Internet.

However, Ms. Meeker has never been light on analysis.  And her most recent run at foretelling the future of the mobile market sector is worth the read. She debuted it at the Google mobile conference in February.  Although long (56 slides), it’s worth the gray matter investment.  TechCrunch has reposted it, and highlighted what they felt the most impactful slides in the deck are.  Check it out.  Really good stuff.

http://techcrunch.com/2011/02/10/meeker-mobile-slides/

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VP Marketing Search | Venture-backed members-only deals e-commerce start-up

The Position

Reporting directly to the CEO, the Vice President of Marketing will play a senior leadership role within the management team, overseeing all branding, customer acquisition, public relations, and channel marketing efforts.

Core Responsibilities: This position will be responsible for the overall success of the Company’s consumer offering, including user acquisition/adoption/retention and general management of the brand.   The VP Marketing will build a business-to-consumer marketing function focused on the customer experience. He/she will also identify opportunities for increasing value and optimizing revenue growth and will ensure consistency in messaging across integrated marketing channels.

The VP Marketing will lead the Company’s  strategic and tactical consumer marketing initiatives and will assist with the development of the overall corporate strategy, vision, messaging, and product direction. He/she will be responsible for the creation of an innovative marketing strategy and outreach program for the Company.  He/she will also act as a key external evangelist for the company when called upon.

Specific responsibilities include:

  • Drive the Company’s  market research and segmentation, brand strategy, demand creation, channel definition and affiliate marketing programs, marketing communications, advertising, public relations, events, web presence, and sales support efforts
  • Driving quantitative marketing metrics and dashboard that support a real-time feedback loop and test-and-learn marketing approach
  • Digital Marketing – eg, social media, blog marketing, SEO, SEM, etc.
  • Linear Marketing – e.g., radio, TV, etc.
  • Brand – Define and integrate a unified corporate message, image, and brand across the Company’s  product, its website, its presentations, and its marketing collateral.  Positioning, messaging, and the managing of any agency or design resources.
  • Lead the budgeting and execution of marketing plans encompassing all products and consumer channels, driving a very cost-effective program that is appropriate to the company’s stage and funding
  • Work with supply-side partners  to define and drive programs that increase the leverage effect of their brand involvement and reach
  • Be the leading advocate for the evolution of the end user experience that is enabled by the Company’s  products
  • Lead participation within relevant industry forums
  • Working closely with internal engineering resources, and in particular with the VP of Customer Analytics and Pricing, and VP Product
  • Qualifications & Experience

  • Prior successful experience as a consumer oriented marketing executive focused on the delivery of a shopping experience to consumers via the web and mobile devices that significantly and positively impact business results and revenue
  • A strong understanding of the overall business models used in the sale of consumer focused e-commerce
  • Extensive understanding of U.S. consumer markets with the ability to sense and adapt to consumer requirements at this time and in the future
  • Current relationships with key executives at consumer applications and content providers, and media and entertainment companies
  • Prior experience and recognition as a market and brand creator
  • A successful, hands-on track record managing all marketing functions in a dynamic, start-up environment
  • Proven ability to developing and implementing creative and resourceful guerilla marketing strategies and programs
  • A smart and decisive executive with proven analytical ability and strategic business and product development/management skills
  • B.A. or B.S. is required. An M.B.A. or other advanced degree is desired.
  • Skills & Personal Characteristics

  • Defined by others as smart, capable, hands-on, energetic, and someone who possess a strong entrepreneurial spirit.
  • A product and corporate evangelist with outstanding strategic and conceptual thinking skills.  Someone who is able to adjust rapidly to changing market conditions and new opportunities.
  • A strong, assertive personality, able to make a creative contribution and build buy-in for ideas as well as integrate with the ideas of others.
  • Ideal Candidate Profile

    The following diagram illustrates the intersection of competencies critical in the VP Marketing position:

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    Q4 2010 CEO Survey of Growth-stage Companies | CEOs plan for 2011

    Each quarter we survey growth stage CEOs who are running innovation driven companies.  This quarter,  we had more than 60 CEOs responding.  CEOs were running companies in broadly defined technology (software, hardware, semiconductor, telecom), Internet (e-commerce, media, social, entertainment), medical devices, biotech, and cleantech / renewable energy sectors.

    A note on methodology.  We send these surveys only to those who fit the category (in this case, sitting CEOs or board member/founders of technology/science-driven growth-stage companies).    All responses were anonymous due to the web-based survey technology employed. The majority of respondents were in the United States, with the highest concentration on the East and West coasts (New York, Boston, and San Francisco/Silicon Valley areas).

    For prior survey results from Q2 2010, titled “Impact of Economy and Renewed Growth”, go to http://www.bostonsearchgroup.com/blog/ceo-survey-results-q2-2010-%e2%80%93-impact-of-economy-renewed-growth/ .

    ECONOMIC CLIMATE

    The first set of questions was around the economic conditions in which each CEO felt s/he was operating.    One question we continue to ask and re-ask over the last six quarters or so targets the turbulence in the macro- economic climate.  It is interesting to compare CEO responses to the same question, “Do you anticipate a double dip in the near term future?”

    * In Q3 2009, more than half  (54%) of CEOs polled were expecting a double dip, and planning accordingly

    * In our Q2 2010 survey,  again 50% felt a second economic correction was likely, the biggest percentage of those CEOs believing it would be in either Q3 2010 or sometime in 2011.  The other half  of CEOs felt the specter of recession was behind them

    * Currently in Q4 CEOs were consistent with prior quarters with a bit more than 50% indicating they didn’t feel a double dip was likely, and the other half of the CEOs saying either a 50/50 probability or greater (16% feeling more likely than not)

    So less than 1 in 5 CEOs feel another economic dip is likely.  No CEOs selected the ” greater than 75%” probability.

    It’s interesting to do a meta graph of the changing CEO sentiment on this question.  Surprisingly, the graph would be sloping downward, but not as much as many would hope.  The high point was certainly back in Q3 2009, but even throughout 2010, as many CEOs were fearful of a negative correction as those who felt it was behind us.  No doubt this “lack of confidence” index doesn’t inspire the CEO with a swashbuckling, damn-the-torpedoes-full-speed-ahead attitude toward growing their companies.  Rather, it makes CEOs think in short-term windows, perhaps 3 months at a time, with little appetite to make medium or long-term bets.

    Those CEOs who felt another downturn was likey referenced several factors that might tip the scales negative–  gridlock in Congress due to midterm elections and likelihood that Democrats lose congressional majority, a belief that a bad Q4 holiday retail shopping was likely, and the persistent overhang of ongoing commercial and residential loan defaults.

    As for when another economic dip might occur if it were to occur, the vast majority of CEOs pointed to Q1, 2011, with Q4 of this year and Q2 2011 tying for second at 18% each.

    STRATEGY

    Almost 50% of CEOs polled said that they had either made a shift in strategy in 2010, or were planning to in the near future.  Granted, growth-stage companies are prone to shifting strategy until they land upon the best formula for significant and sustainable growth.  However ~50% is a big number, and clearly a chunk of those companies have been driven to rethink their strategies because of the challenging economic climate, the concern over the future, and the possibility that 2010 might represent “the new normal” where with no economic “rising tide” no help generated to float all company boats as in periods of economic expansion in the past (1997-2000, 2005-2008, etc).

    CASH FLOW

    The majority of CEO survey respondents (49%) indicated that they were still planning on burning cash over the next 2 quarters.  24% indicated they would be profitable.  CEO comments regarding this question indicated an overwhelming drive toward cash flow break even.  That was the big push and focus for their companies in 2010, and if they hadn’t achieved it yet, they were gunning to by end of the first quarter of 2011.  CEOs also commented that they were trying to run their companies at break even, with any extra EBIT being reinvested back into the company for additional growth.

    COST REDUCTION PLANS

    When asked what were the top 3 areas CEOs were targeting for cost reduction, the following table summarizes their responses, representing a combination of spend reduction and staff reduction in non-core areas.  There was a preference by CEOs to favor non-staff cuts over cutting headcount if at all possible, but many acknowledged that in order to make meaningful cuts, staff had  to be considered in the equation.

    CEO responses when asked about increasesin spend were logical.  The top three in order were sales, marketing, and R&D.  Many of the comments about this question noted the fact that outside of directly growing revenues, additional spend was hard to build in when many CEOs are driving toward a minimum cash-neutral mandate and economic uncertainties are driving CEOs to think conservatively rather than expansively.

    [Click on "more" below for remaining 8 slides and narrative from Q4 2010 CEO survey]

    More…

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    CEO Survey, Fall 2010

    TOPIC: How & What Growth-stage CEOs Are Planning for 2011

    Below is the hyperlink to take the Q4 CEO peers speed-survey, exclusively for growth-stage CEOs.  This survey focuses on “How & What Growth-stage CEOs are Planning for 2011″

    This shouldn’t take more than 5 minutes of a busy CEO’s time–

    We here at BSG Team Ventures periodically take the temperature of the markets we serve. The survey is no more than 15 questions, most simple multiple-choice.

    These surveys are created and compiled by BSG Team Ventures as a courtesy to our executive ecosystem with the belief that knowledge is power.  Aggregated peer-provided knowledge is “actionable power.”

    For the survey results from Q2 2010, titled “Impact of Economy & Renewed Growth Planning”, go to http://www.bostonsearchgroup.com/blog/ceo-survey-results-q2-2010-%E2%80%93-impact-of-economy-renewed-growth/

    We make an effort to survey only those who fit the category (in this case, sitting CEOs or board member/founders of technology/science-driven growth-stage companies). [Note, if you don't fit the aforementioned description, please refrain from responding.]

    Feel free to forward to the qualified CEOs in your sphere of influence. The more data generated, the more accurate the trend lines.

    All responses are anonymous due to the web-based survey technology employed.

    We will forward the survey results within the next two weeks to the email address on file. Please let us know if there is another email address you wish us to send the results to as well.

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    Americans say ‘email out, social media in’ according to Nielsen year-over-year ratings

    Americans dropping email, portals and auctions in favor of social media and online gaming

    http://blog.nielsen.com/nielsenwire/online_mobile/what-americans-do-online-social-media-and-games-dominate-activity/

    Nielsen reported a few days ago on Internet usage in the U.S.  Although intuitive to many of us, it offers numeric confirmation of the fundamental shift in user habits online.

    Social networks/blogs were where we spent the most time (906 million hours in aggregate for the month of June).  Second place went to online games, at a little less than that (407 million hours), and e-mail–the bastion of baby boomers but shunned widely by X, Y, and Z generations, clocked in at a paltry 329 million hours).

    In percentage change up and down, email, portals, and instant messaging took the biggest hits, while social networking, games, and online video saw the biggest increases.

    Interesting also to look at the corollary for mobile users and how it was similar/different.  In fact, given that email activity on mobile devices increased from ~37% to ~42%, one might conclude that email has moved off the desktop onto the handset for the most part, and desktops are being preserved for rich media/bandwidth intensive behavior.

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    Announcing Registration Open – VCs vs. Entrepreneurs Charity Tennis Tournament


    img_3658img_3650img_3600

    Registration is Now Open

    4th Annual Benefit

    VCs vs. Entrepreneurs – Davis Cup Challenge

    Thursday, September 23, 2010
    Longwood Grass Courts  /  2:00 – 7:30pm

    Welcome Back!  BSG Team Ventures is proud to once again host the 4th Annual  Benefit: VC vs.  Entrepreneur Tennis Tournament – Davis Cup Challenge, and we are thrilled to have you join us.

    The VC/Entrepreneur tennis community has been growing every year so please register now so we can build the teams early.

    Entry is by donation of $175.00.  Please click here to register!

    For questions, please email Cristina Vieira Abramson at cvieira@bsgtv.com or call 617.784.4987

    Agenda Overview

    VCs vs. Entrepreneurs - Thursday, September 23, 2010

    Format - Round Robin, Doubles

    Time - 2:00 – 7:30pm (includes tournament, finals, cocktails, dinner and networking)

    Location – Longwood Cricket Club, Chestnut Hill, MA

    REGISTER


    The Benefiting Charity and Partner
    TENACITYTransforming Youth and Building Community. Founded in 1999, Tenacity has served over 20,000 Boston students who otherwise would lack a safe, productive, and healthy after-school and summer environment.  Our high-quality literacy and tennis programming not only build academic skills and improve fitness, they also foster the development of strong bonds between our students and caring staff, which instills the resilience needed to succeed in school and life.


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    CEO Survey Results, Q2 2010 – Impact of Economy & Renewed Growth

    The Q2 2010 CEO survey has logged more than 50 respondents, so although additional responses may roll in, we’re posting the results in order to make the feedback to those who participated as timely as possible.   Additional responses are unlikely to skew the percentages significantly.

    We at BSG Team Ventures periodically take the temperature of the markets we serve.  Below are the results.  This survey’s focus was on the economic recovery (is it indeed here, and if so, measured how?), and where CEOs are budgeting their spend in the 2010 recovery year.

    A note on methodology.  We send these surveys only to those who fit the category (in this case, sitting CEOs or board member/founders of technology/science-driven growth-stage companies).    All responses were anonymous due to the web-based survey technology employed. The majority of respondents were in the United States, with the highest concentration on the East and West coasts (New York, Boston, and San Francisco/Silicon Valley areas).

    For prior survey results from Q3 2009, titled “Strategy & Outpacing Your Competitors in the Recovery”, go to http://www.bostonsearchgroup.com/blog/3rd-quarter-innovation-ceo-survey-results-outpacing-competitors-recovery/.

    The response to the first question clearly demonstrates that CEO sentiment versus our last survey has demonstrably shifted, with almost 75% of CEOs indicating that the economy has either bottomed out, or is recovering.

    Similarly, for those growth-stage tech or sciences driven companies, when looking at revenues, more than 40% of CEOs reported that revenues were up from Q1 to Q2, with the largest percentage revenue increases in the 1-25% range.  Approximately 10% of CEOs reported revenue increases of 25% or more.

    We at BSG Team Ventures periodically take the temperature of the markets we serve. Below is a no more than 10-question multiple-choice survey for CEOs only.

    We send these surveys only to those who fit the category (in this case, sitting CEOs or board member/founders of technology/science-driven growth-stage companies). [Note, if we've mistakenly sent this to you and you don't fit, please refrain from responding.  Feel free to forward to the qualified CEOs in your sphere of influence.  The more data generated, the more accurate the trend lines].

    For the survey results from Q3 2009, titled “Strategy & Outpacing Your Competitors in the Recovery”, go to http://www.bostonsearchgroup.com/blog/3rd-quarter-innovation-ceo-survey-results-outpacing-competitors-recovery/

    All responses are anonymous due to the web-based survey technology employed.

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    3rd Quarter 2009 CEO Survey Results– Strategy & Outpacing your Competitors in the Recovery

    Strategy for Innovation

    Every few months we survey the innovation-stage community of CEOs with the goal of leveraging our C-level relationships as executive recruiters to generate collective wisdom to share back.    We hope below you find insights that help to run your companies more strategically.

    In August, we surveyed our CEO community and had more than 60 CEOs participate.  Thanks to all who contributed.   The theme of this survey was centered around whether a different strategy is required to succeed post-recovery than that which was in place pre-recession.  These CEOs came from those practice areas in which we focus, and included broad based technology companies in the media, software, mobile and telecom sectors, Biotechnology, medical devices, and cleantech / renewable energy.

    Innovation-stage CEO survey

    The 60-plus participating companies were spread across the growth-stage spectrum, ranging from pre-revenue through profitable/shipping product, most being seed-funded through post-Series C, as well as private equity-backed–

    Innovation-stage CEO Survey, September, 2009

    To set the stage for the survey questions, when asked when CEOs were expecting the recovery to materially reach their companies, the results were still quite bearish, with more than 50% responding Q2 2010 or later–

    growth-stage/ VC-backed CEO survey

    Although entrepreneurs are supposed to be eternal optimists, when asked what sort of recovery CEOS expected, again, the majority picked the worst of the alternatives, with more than half opting for a “W” recovery (in graphical terms, a double dip, with the last year starting September 2008 to now equalling the first “u” of the “W,” and another anticipated dip between now and Q2 2010 or later.  Almost as bearish, 28% of CEOs chose an “L” recovery, indicating that they felt “recovery” was really better defined as a flatting out of the downward trendline, but no corresponding upward rebound–

    growth-stage/ VC-backed CEO survey

    The next several survey questions focused on business strategy.  58% of CEOs indicated that they were not planning on pursuing the same strategy after the recession than before–

    growth-stage/ VC-backed CEO survey

    In executing on their strategies, CEOs responded somewhat intuitively that sales & business development functions would be two of the most important executive level functions that would help them in executing successfully post-recovery.  Somewhat less intuitively, the third most important functional area ranked was product development–

    growth-stage/ VC-backed CEO survey

    The last strategy question posed to CEOs was whether - if a majority of the CEOs were executing on a different strategy in post-recovery than pre-recession – did CEOs feel that the same executive team they had could execute effectively on both.  More than a third of CEOs surveyed indicated, no, their current executive teams were not the right teams for their new post-recovery strategies.

    growth-stage/ VC-backed CEO survey

    As for their companies’ financial condition, 60% CEOs responding indicated they were still burning cash, 15% were cash flow break-even, and 25% were running their companies in cash positive position–

    Innovation-stage CEO Survey, September 2009

    And answering the perennial question as to whether CEOs were planning on raising equity capital in the near future, slightly more than half responded in the affirmative–

    Innovation-stage CEO Survey, September, 2009

    In conclusion, the survey pointed up the fact that innovation-stage companies are still very cautious around the economic forecast, have recast their strategies as different from pre-recession in preparation for the recovery, but still have some retooling to do within their executive teams to optimize the chances of outstripping their competitors in 2010.

    Thanks again to the CEOs who participated.  Knowledge is power.  Collective knowledge is actionable.

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