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VP Client Services & Engagement Management for Online Consumer Community Changing the Face of Healthcare

This executive search is for a private equity-backed, revenue-generating, 7-year-old high-growth company that represents the next generation in healthcare innovation—PatientsLikeMe brings together patients in e-communities who create insights on their diseases and treatments by sharing information that improve their conditions.  At the same time, these insights bring value to large pharma and biotech companies, influencing the way they develop and deploy drugs.  With more than 100,000 registered consumer patients, PatientsLikeMe re-balances the healthcare system, ultimately returning power to the patient.

BSG Team Ventures is  retained to identify the VP of Client Services.

Reporting directly to the CEO, the Vice President of Client Services will play a senior leadership role within the management team, overseeing all client project scoping, management and delivery.

MORE COMPANY DETAIL:

The roots of the company are anchored in one of three brothers who developed ALS, a neuromuscular disease that ultimately proves fatal.  Ben and Jamie wanted to do all they could to help their brother Stephen, and—leveraging their prior career experience and entrepreneurial leanings—decided to try to help their brother gain insights from other patients with ALS in order to improve the understanding of how the disease progresses and what might be done to ease and improve one’s condition.  And so was born PatientsLikeMe, a health data-sharing platform.  The Heywood family’s fight to save Stephen has been chronicled in the book His Brother’s Keeper as well as the documentary “So Much So Fast.”  For more, preview an interesting short video piece on their story athttp://www.patientslikeme.com/about.

THE ROLE

This position will be responsible for the overall success of all commercial client engagements including those with pharma, payers, providers, and other related healthcare NGOs.

In addition, as the key liaison between PatientsLikeMe and the business customer,  the VP of Client Services will be responsible for driving key account relationship development, deepening the understanding of the customer’s needs with an eye to expanding PatientsLikeMe’s strategic role in providing data and analytics to further the customer’s knowledge of patients, conditions, outcomes, and insights.

Below is a bubble diagram outlining  key career & functional attributes critical to success for this role:

Specific responsibilities:

  • Drive PatientsLikeMe project scoping during project definition and contract development and execution phases.
  • Manage the engagement estimating function in order to drive , pricing consistency, accuracy, and profitability from engagement to engagement.
  • Coordinate overall internal project management across R&D, analytics, and technology development
  • Create and manage internal and external delivery timelines.
  • Communicate, in tandem with PatientsLikeMe business development staff, project progress against timeline, scope changes, and other periodic updates.
  • As necessary, build and lead client services function by hiring, motivating, and managing internal teams assigned to specific projects.
  • Lead the budgeting and execution of all client services-related activities.
  • Manage external third-party partnerships engaged to help deliver on PatientsLikeMe client related projects, including consulting firms, valued-added resellers, or other strategic engagement or delivery partners.
  • Work closely with internal business development, leadership & engineering resources, knitting together collaborative and energized cross-functional project teams.
  • Qualifications & Experience

  • Prior successful experience in a client engagement and delivery leadership role in the broadly defined healthcare consulting and/or healthcare data & analytics industry.
  • A strong understanding of the overall business frameworks of PatientsLikeMe customers, including pharma, biotech, healthcare payers & providers, and government & medical & health research and academic organizations.
  • Successful experience in an entrepreneurial, growth-stage corporate environment of less than 100 employees.
  • Success in scaling organizational and functional processes related to client engagement management that balance the drive for efficiency, innovation and creativity.
  • An unusual combination of proven analytical ability with strategic business savvy
  • B.A. or B.S. required; M.B.A. or other advanced degree strongly preferred
  • Skills & Personal Characteristics

  • Defined by others as smart, capable, hands-on, energetic, and someone who possess a strong entrepreneurial spirit.
  • A client ombudsman with outstanding strategic and conceptual thinking skills. Someone who is able to adjust rapidly to changing market conditions and new opportunities.
  • A strong, assertive personality, able to make a creative contribution and build buy-in for ideas, as well as integrating with the ideas of others
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    Is Charisma a “must-have” Ingredient for Successful Leaders?

    [This is part 1 of a 3 part series on the evolution of leadership theory—the history, most recent thinking on the topic, and what to look for when trying to identify it, including a look at charisma, executive presence and their contributing roles to successful leadership]

    ___________________________________________________________

    As retained executive search consultants, we are constantly interviewing and assessing executive talent for our clients.  After interviewing these candidates, our clients often reference key characteristics they found (or didn’t) in an executive that are not found in their resumes—charisma, executive presence, or other purported leadership behaviors that are generally thought to be important to success.

    But clients continue to ask questions about these traits that sit in the invisible spectrum.  Is charisma an essential ingredient to leadership? If so, for all sizes and types of companies?  Are there other types of leadership where charisma isn’t present and are they successful and in what types of circumstances? What about management versus leadership?  How do we define the differences, and when is a manager better suited than a leader?  And what’s up with “executive presence”? Is that just another term for leadership, or is it different? How? Are these differences important?

    All great questions.   And—although we won’t be able to answer them all here in appropriate depth and breadth—we’re going to try to lift the curtain a bit.

    With the book and now movie, “Moneyball,” the question of what to look for and what to measure in picking leaders for organizations should be rethought.  In “Moneyball,” the fulcrum of the book is based on a different way of measuring the potential and future performance of pro baseball players.  In the book, the Oakland A’s general manager turned upside down what had been considered the gold standard for sports talent assessment by baseball scouts in favor of a much less obvious and intuitive set of statistics.   Pro baseball would never be the same.

    So, adapting this concept, it’s worth reviewing some popular (mis)perceptions of what makes a leader.

    First principles—What does an organization need: Leaders or Managers?

    Leaders/leadership by its own definition indicates the following situational characteristics—

    Where one is now is not where one should be.  Rather

    1) One should “follow” someone or something to another place, in theory a “better place”

    2) This “better place” is both NOT self-evident (convincing is required), AND

    3) It requires effort to get there, and is not frictionless, calorie-free, or zero-cost.

    Managers, on the other hand, are most often those who create efficient operating systems once the “better place” has been reached.

    Charisma as an essential ingredient to successful leadership—True or False?

    The world “charisma” comes from the Greek word for “gift.”  Charisma is better thought of as a skill that enhances leadership effectiveness by dint of a superior ability to influence others to change their initial positions, perspectives, or opinions.

    I was first offered a deeper insight into the concept of charisma in leadership by the teachings of Rakesh Khurana, a professor at Harvard Business School.  Dr. Khurana has done extensive research and writing on the topic, from articles in Harvard Business Review (“Curse of the Superstar CEO”, HBR 2002, http://hbr.org/2002/09/the-curse-of-the-superstar-ceo/ar/1) to complete books on the topic (Searching for a Corporate Savior: The Irrational Quest for Charismatic CEOs http://www.amazon.com/Searching-Corporate-Savior-Irrational-Charismatic/dp/0691074372).  More popular business authors like Jim Collins, author of Good to Great, wrote about “Level 5 Leadership” and addressed charisma in relation to this “top leadership level.”  Collins has been quoted as saying, “Being charismatic and wrong is a bad combination,” and “I’d go so far as to say that [The Level 5 leaders Collins chronicled in the good-to-great success case studies in his book] were uncharismatic for the most part.”  (http://www.amazon.com/Good-Great-Companies-Leap-Others/dp/0066620996/ref=pd_sxp_grid_pt_0_0)

    Regardless of good or bad use of charisma, there is still a great deal of additional research and writing on the topic.  Clearly we associate the effects of charisma with enhanced motivation, inspiration and intellectual stimulation it engenders in the listener.  But can it be taught?  One branch of research surrounds this argument.   If you read the works of Professor Robert House at University of Pennsylvania’s Wharton School, he deconstructs “how” charisma works.  From House’s work, one could infer that charismatic behavior may be both “born in,” but also taught with enough study and practice (http://knowledge.wharton.upenn.edu/papers/674.pdf).

    The Dangers of Charisma

    What are the pitfalls of charisma in the corporate context?

    • Charismatic executives tend to suppress individual thinking and leadership development in subordinate teams.  Leaders with charisma can create a culture of “followers,” rather than young, budding leaders and the next generation of a company’s executive team.  Narcissistic tendencies don’t allow others to flourish instead creating dominant monolithic thinking, “I don’t even argue with him anymore because I always lose.”

    • This in turn leads to challenges for succession planning.  Often charismatic leaders leave a vacuum of next generation leaders, having created instead a strong set of followers.

    • Life of the party isn’t always “engine of achievement.”  Charisma can be used to achieve personal goals as the primary objective, at the expense of organizational goals.  There is no question it is always best to have alignment of personal and organizational goals so that by achieving one, the other is also achieved.  However, this mandates that the charismatic leader be programmed to strive for a “win-win,” vs. a “win-lose.”   In fancy organizational behaviorist language, this ends up being the difference between those leaders who have “higher activity inhibition” and those who have lower levels.  If a leader has lower activity inhibition, they tend to seek win-lose outcomes with the “win” side being the individual over the organization.

    What can the charismatic leader do to counteract negative repercussions?

    The charismatic leader needs to ensure that they either surrounds themselves with others who have strong self-confidence and ideation, or that the charismatic leader makes a great deal of effort to cultivate an environment open to sharing other opinions, perspectives, and ideas rather than defaulting to “the charismatic boss.”

    As referenced earlier, charisma is really more situationally valuable.  Typically, charisma is most valuable when change is the goal.  Innovation, revolution, new paradigm adoptions are the best projects for the charismatic toolbox.

    Some popular examples of positively and negatively directed charisma include the following:

    Good = Sir Ernest Shackleton, and the failed Antarctica expedition he saved | John F. Kennedy | Martin Luther King

    Bad = Hitler |Jim Jones and the 909 deaths in the Jonestown massacre in 1978 where Jones as dogmatic cult leader got all his followers to commit mass suicide

    A few additional interesting links to resources on charisma and leadership

    http://money.cnn.com/magazines/fortune/fortune_archive/1996/01/15/207161/index.htm [lighter reading]

    http://www.aom.pace.edu/amj/february2001/waldman.pdf [heavier reading]

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    2nd Annual Cooley Medical Device Growth Conference – Boston, November 9, 2011

    We’re pleased to partner with Cooley LLP, Ernst & Young & BMO Capital Markets to put on this invitation-only conference.  Below is an agenda overview and speaker highlights.

    If interested, please email clark [at] bsgtv.com.

    WEDNESDAY, NOVEMBER 9, 2011 |  12:00 noon – 7:00 pm

    Mandarin Oriental, Boston 776 Boylston Street  |  Boston, Massachusetts

    Cooley LLP, Ernst & Young LLP and BMO Capital Markets invite you to an exclusive gathering of leading executives, investors, entrepreneurs and thought leaders in the medical device industry for the second annual Cooley Medical Device Growth Conference in Boston. This event will focus on the key drivers affecting the medical device industry and explore growth strategies for medical device companies.

    KEYNOTE SPEAKER

    Dr. Michael J. CimaProfessor of Materials Science and Engineering, Massachusetts Institute of Technology

    TOPICS TO BE DISCUSSED [ view full agenda ]

    • Pulse of the Industry: Medical Technology Report 2011 – Ernst & Young’s annual report on the medical device industry
    • Developing and Implementing a Sales & Marketing Strategy -  Keys to achieving growth and ensuring regulatory compliance
    • An Open Discussion with Thought Leaders – A fireside chat with CEOs at revenue stage medical device companies on the medtech industry, opportunities and challenges, lessons-learned, etc.
    • What’s Getting Done? A discussion of trends in IPOs, M&A deals and strategic collaborations

    REGISTRATION REQUIRED. This event is by invitation only. Registration is limited to representatives of medical device companies and investors, and is subject to approval.

    PANELISTS AND MODERATORS INCLUDE

    • Joseph ArmyGeneral Manager, Medtronic Advanced Energy (Formerly President and Chief Executive Officer, Salient Surgical Technologies)
    • Michael CimaProfessor of Materials Science and Engineering, Massachusetts Institute of Technology
    • Kevin CaseyPartner, Ernst & Young LLP
    • Drew GanttPartner, Cooley LLP
    • Ron GoldmanChief Executive Officer, Accuvein
    • Larry KnopfSenior Vice President and General Counsel, HeartWare, Inc.
    • Michael McGrailAttorney, Cooley LLP
    • Yiannis MonovoukasChairman, President and Chief Executive Officer, TEI Biosciences Inc.
    • Michael NeubergerManaging Director and Head of Healthcare Group, BMO Capital Markets
    • Stu RandlePresident and Chief Executive Officer, GI Dynamics
    • Charles SherwoodPresident and Chief Executive Officer, Anika Therapeutics, Inc.
    • Mark SpeersPartner and Managing Director, Health Advances
    • Peter StebbinsVice President, New Business Development, DePuy Mitek and Codman, J&J Family of Companies
    • Kevin SeifertChief Executive Officer, Facet Technologies, Inc.
    • Don SternPartner, Cooley LLP (Former US Attorney)
    • Mark WeeksPartner, Cooley LLP
    • Robert WhitePresident & Chief Executive Officer, TyRx, Inc.
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    CEO Survey, Fall 2011 | Questions

    How & What Growth-stage CEOs Are Ending 2011 & Planning for 2012

    Below is the hyperlink to take the Q4 CEO peers speed-survey, exclusively for growth-stage CEOs. This survey focuses on “How & What Growth-stage CEOs are Ending 2011 & Planning for 2012″

    This shouldn’t take more than 5 minutes of a busy CEO’s time–

    We here at BSG Team Ventures periodically take the temperature of the markets we serve. The survey is no more than 15 questions, most simple multiple-choice.

    These surveys are created and compiled by BSG Team Ventures as a courtesy to our executive ecosystem with the belief that knowledge is power. Aggregated peer-provided knowledge is “actionable power.”

    To compare how you’re feeling a year later with the survey results from Q4 2010, titled “CEOs Plan for 2011”, go to http://www.bostonsearchgroup.com/blog/q4-2010-ceo-survey-of-growth-stage-companies/

    We make an effort to survey only those who fit the category (in this case, sitting CEOs or board member/founders of technology/science-driven growth-stage companies). [Note, if you don't fit the aforementioned description, please refrain from responding.]

    Feel free to forward to the qualified CEOs in your sphere of influence. The more data generated, the more accurate the trend lines.

    All responses are anonymous due to the web-based survey technology employed.

    We will forward the survey results within the next two weeks to the email address on file. Please let us know if there is another email address you wish us to send the results to as well.

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    Chief Operating Officer Search for Growing Sound Masking Technology Provider

    The Company

    Creating Privacy in the Workplace via Technology

    Our client is a pioneer in sound masking, paging and music engineered systems. Their products  feature cutting-edge distributed audio technology for the workplace that combines extraordinary audio performance, low impact installation and affordability. Their systems are deployed in millions of square feet of workspace while supporting normal acoustical privacy in open plan spaces and confidential speech privacy in private offices.

    The company is headquartered  in the Northeast United States.

    The Position

    As heir apparent and key member of the management team, the Chief Operating Officer will partner with the CEO on strategy, sales & marketing as well as all decision-making issues affecting the organization Key to the role is an ability to bring prior experience and success in building and growing multiple distribution channels, scaling teams and organizations from 25 to 50+, and expanding domestic and international partners and customers.

    Ideal Candidate Profile

    The diagram below illustrates a comprehensive intersection of competencies critical in the COO position:

    The COO’s core responsibilities will include the following—

    Strategy, & Product Marketing Direction:

    Collaborating with the CEO to establish a short and long-term business direction that drives the company to become an industry leader and maximize the penetration of the markets served. The COO will bear primary responsibility for refining and carrying out The Company’s strategy. This will include such activities as monitoring The Company’s current markets and its standing within them; assessing current and potential competitive activity; and evaluating opportunities for growth (new but related products, entirely new initiatives which leverage the Company’s relationships, intellectual property and intellectual capital, possible acquisitions, etc.).

    Marketing:

    Ensuring close symbiotic relationship between product development and customer market needs, creating demonstrable competitive differentiation and performance benefits of CSM products vis-à-vis industry competitors.

    Sales & Business Development Leadership:

    Setting the approach to commercialization, including direct sales, distributor agreements, and independent representative networks. First and foremost, the COO will play a hands-on role in building The Company by acting as its most-senior business generator and evangelist. He or she must understand both The Company’s capabilities and the market’s needs, and combine those understandings to identify and pursue specific new opportunities.

    Engineering, Manufacturing & Operations:

    To a lesser extent the COO will share oversight of engineering, manufacturing and production teams responsible for product development, production, establishing build/buy/outsource decisions, quality control etc.

    Staff— team building, development, mentorship:

    The COO is responsible for human capital planning and hiring. As important, the position will actively be responsible for developing new and existing staff to help prepare them for company growth and increased leadership responsibilities at all levels. Finally, the new COO will serve as leader and mentor to the founding team and as a complement to their existing skills. He or she will do this through personal interactions with colleagues, as well as by maintaining management practices which reinforce a positive internal culture and help the company establish a reputation as a rewarding place to build a career. This individual will be expected to set high standards and hold people accountable, and to create an environment in which people work cooperatively and focus on building the long-term value of the enterprise. When management slots open up, the COO must be able to hire executives who can make significant contributions, not only as individuals but by building effective teams in their own areas of the business; he or she will also have to upgrade the organization when necessary by replacing underperformers with strong new recruits.

    Investors/shareholders & board — milestone management, any follow-on fundraising, and liquidity strategy: Along with the CEO, the new COO is co-liaison to the board and will aggressively manage milestone deliverables, be a key leader at board meetings and to board/investor communications. The COO will be responsible for developing and managing against an annual operating plan and in addition to possible follow-on fundraising, will be accountable for optimizing the harvest for all shareholders. This includes continuous improvement of operational efficiency and effectiveness by assessing, upgrading or installing new operational systems, processes and methodologies. In addition, the COO will continually review activity reports and financial statements to determine progress and status in attaining objectives and revise tactics in accordance with current conditions. Combining these, the COO will execute and achieve annual growth targets while gaining increased leverage on costs and operating expenses.

    STAGE:

    Key background & successful experience with company growth stage includes—

    • Board/investor communication and management

    • VP level hiring across the organizational spectrum

    • Growing sales from `$5M to >$50M

    • Industry partner mapping for growth and harvest

    • M&A negotiation experience

    INTERNATIONAL:

    Previous exposure to international business, in particular international dealer and distribution channels is beneficial. This includes the ability to work effectively in other parts of the world, and an appreciation for the ways in which cultures and business practices differ from country to country.

    EDUCATION:

    Undergraduate degree required, with preference for mechanical or electrical engineering, MBA or other advanced degree a plus.

    GENERAL:

    Finally, this individual should have as many as possible of the traits required to succeed in any CEO position:

    • High levels of intelligence, analytical strength and conceptual ability.

    • The ability, and willingness, to set and communicate demanding standards for professional staff and to hold people accountable for their performance; at the same time, sensitivity to, and insight into, individuals’ capabilities and development needs.

    • Decisiveness when necessary, coupled with a willingness to seek input and build consensus as much as possible.

    • Unquestioned honesty and integrity; also, loyalty to colleagues and to the organization, and the ability to inspire loyalty. This person should have the ability to identify and focus on The Company’s best interests, rather than the agenda of any individual or group within the Firm.

    • A very high level of energy and commitment, combined with enthusiasm and a positive attitude.

    • Excellent writing and speaking skills; this individual must be able to communicate complex ideas and information clearly and concisely.

    • Outstanding planning and organization skills.

    • Good strategic instincts and long-term vision; the ability to address both big-picture issues and detailed, day-to-day management concerns.

    • In general, the business and personal skills, and the absolute commitment, required to make a major contribution to The Company during the coming years.

    Team

    Reporting to the CEO, the COO shares the responsibility for sales, marketing, operations, product and finance. Total employee base is approximately 25 and growing.

    Financial Backing & Budget

    The Company is profitable and growing at a 30%+ annual rate.  Seed and growth capital has been provided by one strategic partner in a joint-venture structure.  No other outside investment capital has been required.

    Compensation

    Compensation is competitive with the position’s requirements. In a performance-based environment, this will include base salary, incentive bonus structure based on both individual and company milestones, and a stakeholder position in the company.

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    CEO search, break-through medical devices for wound closure

    BSG Team Ventures has been retained to bring aboard the new CEO for a break-through approach to wound closure.  The company has a patent portfolio and 4 products, two already with FDA approval, and a new Series B round of funding from passionate venture capital partners.

    The addressable market is more than $5 Billion, and includes applications for plastic and reconstructive surgery, biopsy, military, perinatal, laproscopic, and other orthopedic surgical procedures.

    The company is currently located in the San Francisco Bay area, California, having been founded in 2007.

    Highlights of the new CEO’s track record and experience will include the following:

  • Strong commercialization stage leadership experience, with a focus on establishment of both direct and channel sales distribution
  • Experience with oversight of manufacturing and clinical trials for 510K regulatory approvals
  • Executive team-building, with particular emphasis on the sales, marketing, business development, manufacturing, and operations side
  • Corporate Development expertise in developing key strategic partnerships across the medical consumables/disposables ecosystem
  • Experience taking companies from pre-revenue to $50+M in revenues
  • For a more detailed outline of key success attributes, see the Venn diagram below.

    For more information regarding this search, please email clark [at] bsgtv-dot-com.

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    BSG Team Ventures Completes Cleantech Energy Search in 90 Days for EVP Sales for Telkonet

    BSG Team Ventures is pleased to have assisted in the recent search for Telkonet’s new Executive Vice President, Sales & Marketing.

    Subscribing to the renewable energy industry mantra, “Efficiency is the first fuel,” Telkonet provides energy efficiency systems for residency intensive buildings.

    BSG Team Ventures completed the search in 90 calendar days.  Key success attributes for the executive sought included deep experience and credibility with the ESCo (energy services company) industry, power purchase agreements, and energy performance contract creation within the commercial sector, including hotels, government, and education.

    Telkonet, Inc. (www.telkonet.com) develops, manufactures, and sells energy efficiency and smart grid networking technology products and platforms in the United States and Canada. Its powerline communications technology (PLC) utilizes a building’s internal electrical wiring as a data communications network, turning power outlets into data ports while leaving the electrical functionality unaffected. The company offers Telkonet SmartEnergy products, including thermostats, sensors, controllers, and wireless networking products, as well as Networked Telkonet SmartEnergy platforms that incorporate Recovery Time technology for the monitoring of climate conditions and automatically adjust a room’s temperature accounting for the presence or absence of an occupant. It also provides smart grid networking technology products comprising Telkonet iWire System and Telkonet Series 5 PLC products, which include gateways, extenders, couplers, and ibridges to transform a site’s existing internal electrical infrastructure into an Internet protocol. In addition, the company offers high-speed wireless Internet access solutions and technology to the hospitality industry. It serves the hospitality, education, healthcare, and government/military markets.

    For the full Telkonet corporate press release, see  http://www.marketwire.com/press-release/Telkonet-Appoints-Gerrit-Reinders-New-Executive-Vice-President-for-Sales-Marketing-OTCQB-TKOI-1405366.htm .

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    UK Managing Director search for “on-site utility” for the Commercial Customer

    Efficiency gains with on-site co-generation

    BSG Team Ventures has been retained to recruit the UK Managing Director and Advisory Board Directors  for a new British energy generation business that targets the commercial customer with a unique onsite co-generation solution that reduces their cost of heat and power while at the same time requiring no up front capital expenditure nor addition of employee overhead.

    You can think of it as an “On-Site Utility” offering clean electricity, heat, hot water and cooling to hotel, healthcare, and multifamily housing properties in the United Kingdom. The company sells the energy produced on-site as an alternative to the outright sale of energy equipment; designing, installing, owning, operating and maintaining the complete CHP system. Customers pay only for the energy they need and use, at a rate guaranteed to be below their local utility rates, via a prenegotiated power purchase agreement.

    Reporting directly to the President of the parent company, the UK Managing Director is responsible for all activities of the subsidiary.

    Essential Job Functions/Responsibilities

  • Divisional P&L
  • Multi-functional team-building
  • Strategy (sales, marketing, operations)
  • Sales leadership and sales pipeline management
  • Developing and managing detailed budgeting & forecasting
  • Developing sales and distribution plan
  • Developing partnerships in both upstream indirect sales channel development, and downstream servicing and maintenance functions
  • Investor presentations for follow-on company fundraising
  • Below is a Venn diagram of the success attributes for the Managing Director position–

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    5 Hiring Tips for Recruiting Executive Talent in 2011

    Planning for executive staff additions or replacements seems to be higher on CEOs’ New Year’s resolutions again in 2011. Just a year ago, in December 2009 and January 2010, CEOs broke out of their executive hiring deep-freeze and search activity showed unprecedented momentum.  CEOs had been holding their breath for all of 2009, witnessing Wall Street carnage, plummeting consumer spending, and massive macro-economic uncertainty.  Just as consumers in the 2010 Christmas season finally decided to spend more,  boards of directors and CEOs are counting on better economic conditions in 2011 and executive hiring is again back on the corporate shopping list (see recent growth-stage CEO survey, Q4 2010, http://www.bostonsearchgroup.com/blog/q4-2010-ceo-survey-of-growth-stage-companies/)

    So, what to be aware of when looking at executive talent acquisition this year?

    Here are 5 tips:

    1)     Candidate shelf-life is shorter than you think

    Just as the warning on automobiles counsels that “objects in mirror are closer than they appear,” a similar mantra exists for talented executives.  Recession is a great retention tool, and has allowed many CEOs to keep their executives with little fear of their departure.  However, today’s market for executive talent is heating up.  We’ve read the articles about companies poaching Google talent, but this is not exclusively in Silicon Valley, or with the big tech behemoths.  Talented executives may be willing to consider a move, but they are savvier than ever, will look to try to identify several opportunities to evaluate in parallel, and pick the best perceived fit in a narrow time window.  Companies who in 2008 and 2009 had the luxury of interviewing twice as many candidates as normal due to temporary supply/demand imbalances no longer have that extra time on their side to interview more, or take longer to make decisions.  Candidate shelf-life is finite.  And the market window is shorter than we might think for any given talented executive.

    2) Q1 2011 bonus payouts make candidate resignations difficult

    Candidates may have a hard time giving notice in Q1 due to pending 2010 bonus payouts.   There are often 2 options—

    a)     The finalist candidate will accept the new company’s offer, but won’t give their notice until after bonus checks have been cut (sometimes coming as late as February or early March)

    b)     Finalist candidates will ask that their new companies include in the offer a signing bonus that helps to “keep them whole” on any bonuses they are walking away from.  This can quickly get expensive for the new employer, with numbers ranging from $50,000 or $100,000, to $.5M or more, depending upon the position, the compensation package, etc.

    3) Relo has always been hard, but today’s real estate values make it much harder

    Many executives are upside down in their residential real estate.  Again, this creates a two option decision for the new employer—

    a)     Increase the boilerplate relocation package to include relief on any equity deficit the executive faces in selling in a down market.

    b)     Be more flexible on where the executive can live.  Yes, there is no question that a best practice is to have the executive live within an easy drive of corporate HQ.  However, with ubiquitous email access in trains, planes, and automobiles, there is an every growing body of evidence that “local” isn’t the only choice for executive domicile.

    4)  Equity is often no longer the great equalizer

    When the public markets allowed IPOs more readily, and there was generally more liquidity for fast growth and mature companies alike, the tradition of 10-20% base salary increases  in moving from one company to another became subordinated to “how much stock/equity can I get?”  That popular refrain has been replaced by a much more pragmatic and balanced approach to executive compensation, where cash is again king.  Except in rare circumstances, executives want to have some of their incentive on a cash basis, balanced off with an equity upside. (for example of CEO Equity Compensation Calculator, see http://www.bostonsearchgroup.com/blog/ceo-equity-compensation-calculator/)

    5) Executives know now more than ever what their peers earn

    Whether it be due to frequently published executive compensation surveys, unprecedented numbers of databases providing comparables earnings info, or newly imposed Sarbanes-Oxley disclosure rules on public company executive compensation, executives are much more sophisticated about what their worth on the open market may be.  They also share much more readily with their peer group.  Employers in 2011 should be cognizant of this when crafting a package, and care should be taken to engage the executive in what they feel their worth is, and the data/information they are using to establish that value. (for example, see http://www.bostonsearchgroup.com/blog/venturebacked-executive-compensation-study-vp-levels-west-east/)

    6)     [bonus tip] International is more important than ever in ‘11

    Yes, China and India may both represent great offshoring opportunity and new revenue markets, however talent from these markets are an equally or more important asset.  Just sending US citizens abroad as ex-pats doesn’t cut it anymore.  Hiring foreign nationals with experiences in certain international target markets is key to breakout performance.  An Indian national with several years experience selling/managing in Asia is a wonderful combination of skills and experience critical in driving companies through the next level of global growth (for more, see http://www.bostonsearchgroup.com/blog/collision-course-between-executive-leadership-succession-and-global-demographic-trends-in-coming-decade/)

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    CEOs & VCs gather to talk about “new normals” as they face 2011

     

    “]
    Rob Day, Black Coral Capital | Michael Balmuth, Edison Ventures | Alexis Borisy, Third Rock Ventures

    Once or twice a year we as a firm gather CEOs from the Boston innovation ecosystem to share thoughts amongst themselves.  Often, the format is lubricated by a panel to kick things off.  Always, the format is lubricated by an open bar and dinner.

     This Fall’s CEO gathering in early November brought together 50 or so CEOs around the topic of planning for 2011, and what to expect as a CEO. 

    Whether early-stage venture, or mid-stage growth, investors are adopting a different approach to what they are looking for, how much they are putting to work, and what they expect to see as an end result.  This is proving true not just in the tech sector, but cleantech, medical device, and biotech.

     If CEOs are looking for more investment, whether growth equity, seed capital, or something in between, what are the “new normals” to think about going into 2011.  And if CEOs aren’t looking for money, but looking for exits, what are the expectations of investors in 2011 and beyond? 

     We assembled a panel of venture capital investors who all had raised new funds in the last year or so.  These investors also represented a different flavor than traditional venture capital.

     On the panel? 

    • Michael Balmuth, General Partner, Edison Venture Fund
    • Alexis Borisy, Partner, Third Rock Ventures
    • Rob Day, Partner, Black Coral Capital

     What were the “new normals” CEOs and VCs talked about?

     Here are a few that got some air time:

    2011 is likely to be an economic “ground hog year.”  The current economic cycle of “flat is the new up” is here to stay for the medium term;  In taking a flash vote of the room, the overwhelming majority felt that the economic conditions in which companies are being created are not going to change for the better any time soon.  Simply turning the calendar over from 2010 to 2011 is not likely to yield a more fertile or forgiving economic climate in which to grow innovation-stage companies.  In our recent survey  of growth-stage CEOsfor Q4 2010, we noted in a prior blog post that the vast majority of CEOs had already shifted their strategies or were planning to in the near future as a direct result of an expectation that 2011 might look a lot more like the end of 2009 or 2010 than ‘07 [see CEO survey pie chart below]

     

    Seed rounds are becoming pervasive compared to prior quarters.  And these aren’t for Web 2.0 companies only.  CB Insights in their Q3 2010 summary demonstrated that this is a trend that is occurring in cleantech / greentech as well as healthcare IT.  All 3 investors on the panel agreed that seed funding makes sense.  Alexis Borisy, Partner at Third Rock Ventures, talked about their approach to seeding, saying that they tend to help start the companies, not just fund them, often taking an interim role on the executive team to incubate to a point of value inflection.  Michael Balmuth mentioned that although Edison Ventures doesn’t do “seed stage investing” per se, he loves to see companies that get seed rounds, as it often is an effort to drive toward profitability faster.  At that point, Edison may be more interested in a seed-funded company that achieves an early positive cash flow position than a typical heavily syndicated, multi-series venture-backed portfolio company.  Black Coral’s Rob Day added that he felt that investing in capital-efficient companies, even in the cleantech sector, was something he has advocated for a long time.  [see CB Insights graph of growth in seed round funding over last 5 trailing quarters, 2009-2010]

    • As an asset class, venture funds have lost money for a while now.  Limited partner investors in venture capital and even private equity believe that they still have to invest in this asset class because it does make money during economic or industry sector bubble periods, and to invest once a bubble has been established would mean missing the upside.  During other times, LPs try their best to pick the funds that outperform their peers.

     

    • Using investment banks to raise equity capital  should be done selectively.  If the industry is a small one, and the network is well established (like biotech investing Alexis pointed out), using an i-bank at an early stage is not the best idea.  However, in the cleantech sector where there are more total number of investors, they are internationally distributed, the industry is younger and less well-networked, and there is an imbalance in demand-supply (more money chasing fewer good deals), the investment banking solution may be just the right one.  One CEO, Larry Letteney of Second Wind in the cleantech sector, shared just such a recent positive experience in going out for their next round. 

     

    • Seek out funds that have real capital to invest, preferably “fresh.”  Each of the three funds represented on the panel had all raised funds in the last twelve months or so.  But there are a lot of funds that are at the end of their last fund.  Many are unlikely to raise another fund.  Many investors are taking meetings, but setting the bar exceedingly high because they have only an investment or two left, and they don’t want to get caught making a bad one given the challenge in delivering returns to LPs in the most recent investing vintages.  There was also a “beware” comment about funds who are making seed round investments at the end of their funds.  They are more likely to do so, as it is an easier story to message an investment mulligan to LPs if you can just say, “It was just a small seed investment, so no biggie.”  Caution was also expressed that an investor at the end of a fund making a seed investment will be less likely to have additional capital to invest even if the company is doing well.

    We hope to post a video snippet of the the VC-CEO dialogue for a flavor of the evening’s conversation in the near future.

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